1. General Provisions These Terms of Service govern the use of the website vreel.xyz and all software products, tools, and services (collectively “Software”) provided by Vreel. By using our services or purchasing our products, you agree to these terms. The service provider is Vasyl Kolomiiets (NIP: 8943265294), located at st. Legnicka 49a/6f, 54-203, Wroclaw, Poland.
2. License and Usage Vreel grants you a personal, non-exclusive license to use the purchased Software. The specific number of devices and duration of the license depend on the plan selected at the time of purchase. You may not distribute, lease, or reverse-engineer any part of the Software.
3. Digital Delivery All products are delivered digitally. Upon confirmation of payment, a license key or download link will be sent to the email address provided. You are responsible for providing a valid email address to ensure delivery.
4. Refund Policy for Digital Content Due to the nature of digital software, we generally do not offer refunds once the license key has been activated or the software has been downloaded. We strongly recommend using the free versions or trial periods (where available) before making a purchase to ensure compatibility with your hardware. Refunds are only considered in cases of proven technical defects that our support team cannot resolve.
5. Updates and Support Vreel aims to provide regular updates for its software to ensure compatibility with modern operating systems. Support is provided via email at support@vreel.xyz. We do not guarantee that every software product will be updated indefinitely.
6. Limitation of Liability Our Software is provided “as is.” Vreel is not liable for any data loss, hardware damage, or loss of profits resulting from the use or misuse of our tools. Users are advised to keep backups of their original files before processing them with any video or data tools.
7. Intellectual Property All Software, including code, icons, and design, is the intellectual property of Vreel and is protected by copyright laws. Unauthorized use of our brand or assets is strictly prohibited.
8. Final Provisions These terms are governed by the laws of Poland. Vreel reserves the right to update these terms as new products are added to our portfolio.